WHO WE'RE LOOKING FOR
This position is responsible for ensuring a smooth daily operation of the CapMetro Operations Control Center (OCC), including coordination of service delivery between modes to achieve customer-focused service delivery. The Manager, OCC will additionally be responsible for communicating information to the public regarding the status of CapMetro’ s services, including disruptions & delays, via technology that is forward facing to the customer.
WHAT YOU'LL BE DOING
Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.
WHAT YOU BRING
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