Jobs
Police Sergeant
Category: Fire, Law Enforcement, and Security
WHY JOIN US?
• Be a foundational part of establishing and shaping our police department.
• Engage with the community, oversee transit police services, and collaborate with local law enforcement agencies.
• Supervise, train, and mentor officers and cadets in a forward-thinking transit agency.
• Share in meaningful work with diverse, collaborative and innovative teams whose focus is to
...read more
Superintendent, Vehicle Maintenance Demand Response
Category: Automotive/Mechanics
WHO WE'RE LOOKING FOR
The Superintendent, Vehicle Maintenance (DR) reports directly to the Senior Director Demand Response
Operations and works with CapMetro’s service provider for Access and Pickup Services to oversee daily activities
related to vehicle maintenance operations. Responsible for ensuring the fleet is maintained and meets the needs
of daily pullout for CapMetro’s Access and Pickup
...read more
Manager, Training Demand Response
Category: Training
WHO WE'RE LOOKING FOR
The Manager, Training Demand Response reports to the Director, Eligibility, Training, & Customer Management and is responsible for development, coordination, and oversight of all Demand Response training programs including but not limited to internal staff along with contracted bus operator, field supervisor and dispatcher training programs. This position will utilize
...read more
Senior Document Control Specialist
Category: Administrative, Support & Clerical
WHO WE'RE LOOKING FOR
The Senior/Lead Document Control Specialist reports directly to the Manager, Project Controls Office. Candidate for this position must have proven experience in document management systems and technology applications that are broadly adopted in the project delivery of infrastructure projects. This position is responsible for document control functions on locally and
...read more
Director, Organizational Optimization
Category: Planning
WHO WE'RE LOOKING FOR
The Director, Organizational Optimization reports directly to the VP, Organizational Strategy & Projects, and is responsible for leading and supporting strategic change management and business optimization initiatives across CapMetro. This role requires a proactive leader with extensive experience in business intelligence, operational analytics, process improvement,
...read more
Support Specialist II Eligibility
Category: Customer Services
WHO WE'RE LOOKING FOR
The Support Specialist II, Eligibility reports directly to the Manager, Paratransit Eligibility & Customer Service. This position is responsible for the administration, documentation, tracking, and analyzing the application process for paratransit eligibility in accordance with the Americans with Disabilities Act (ADA). Assist in conducting a customer friendly and
...read more
Crime Analyst and Records Management
Category: Fire, Law Enforcement, and Security
WHO WE'RE LOOKING FOR
The Crime Analyst & Records Management reports to the Chief of Police. This position is responsible for analyzing police data regarding the locations and rates of crime. Creating weekly, monthly, and yearly reports regarding all police activities. Assisting with coordinating and managing the use, purchase, and management of police related technologies (surveillance
...read more
Radio Controller
Category: Telecommunications
WHO WE'RE LOOKING FOR
This position reports to the Manager, Operations Control Center (OCC) and is responsible for monitoring and reporting incidents involving the CapMetro service area.
WHAT YOU'LL BE DOING
Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of
...read more
Manager, Transportation
Category: Transportation and Warehousing
Ready to lead the charge for accessible transportation? As Manager, Transportation at CapMetro, you'll ensure safe, reliable rides for our customers and oversee a team dedicated to exceptional service.
WHO WE'RE LOOKING FOR
The Manager, Transportation reports directly to the Director, Demand Response Operations Control Center and Oversight. This position provides leadership within a team
...read more
Manager, Technical Product Management - Customer Experience
Category: Information Technology
As the Manager, Technical Product Management – Customer Experience, you’ll oversee product strategy, development, and performance for CapMetro’s tech systems. You’ll collaborate with stakeholders to understand customer needs and ensure our technology solutions deliver exceptional experiences. Your leadership will drive innovation and continuous improvement to enhance customer satisfaction.
WHO
...read more
Specialist, Community Intervention Program
Category: Government
WHO WE'RE LOOKING FOR
Do you have a passion for helping others? Do you want to make a difference in the Austin Community?
The Specialist, Community Intervention Program reports directly to the Senior Director, Public Safety and Emergency Management. This position is responsible for assisting Capital Metropolitan Transportation Authority (CapMetro) Public Safety Department in dealing with
...read more
HR Business Partner
Category: Human Resources
WHO WE'RE LOOKING FOR
The Human Resources Business Partner plays a crucial role in driving organizational effectiveness and business success. The HRBP will play a key role in supporting CapMetro’s strategic priorities by partnering with business leaders across multiple functions within the agency to implement People and Culture (P&C) strategies, create and champion change initiatives, coach
...read more
Police Officer
Category: Fire, Law Enforcement, and Security
WHY JOIN US?
•?Be a foundational part of establishing and shaping our police department.
•?Engage with the community and share in meaningful work with diverse, collaborative, and innovative teams whose focus is to modernize public transportation and improve how we serve our customers and team members.?
•?Enjoy the camaraderie of a structured and supportive team, paid training, stability,
...read more
Public Safety Ambassador
Category: Fire, Law Enforcement, and Security
WHO WE'RE LOOKING FOR
Are you passionate about serving the community? Making sure everyone is safe and welcomed?
This position reports to the Public Safety Supervisor. This position will provide a visible presence on the Capital Metropolitan Transit System and at CapMetro facilities. This position will help ensure a safe and welcoming environment for customers, visitors, and staff. This
...read more
Dispatcher, Public Safety
Category: Transportation and Warehousing
WHO WE'RE LOOKING FOR
The Public Safety Dispatcher I reports to the Supervisor, Public Safety Dispatch. This position is responsible for radio dispatching of transit security officers to calls for service, monitoring transit security officer activities and locations and making accurate and concise data updates to the Computer Aided Dispatch (CAD) computer system. This position will monitor and
...read more